THE EVALUATION OF SERVICEABILITY AND SERVICE LEVEL GROUND SUPPORT EQUIPMENT (GSE) AT PT GAPURA ANGKASA CABANG SOEKARNO HATTA 2015

Abstract

The purpose of this study is to determine the level of company performance in achieving the target of 90% in serviceability and service level achievement of motorized and non- motorized ground support equipment. From 2015 data report, serviceability and service level achievement is not reached 90%, its caused of some equipment being prepared, using by another branch, some equipment idle. The method used is descriptive statistic, using mean calculation, mode, median and standard deviation to find deviation of readiness of ground support equipment. Sources of data used are primary data obtained through interviews to key person, while the secondary data used is the report serviceability report, service level and bibliography. The results show that in 2015 serviceability and service level of equipment support equipment average of 85% because there are constraints such as tools damaged or borrowed by other branches.
 
Keywords: Serviceability, Service Level, Ground Support Equipment