MUJIASTUTI, R.; HARYANI, R. D. APLIKASI CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DENGAN METODE FRAMEWORK OF DYNAMIC CRM. Jurnal Teknologi, [S. l.], v. 6, n. 1, p. 33–46, 2014. DOI: 10.24853/jurtek.6.1.33-46. Disponível em: https://jurnal.umj.ac.id/index.php/jurtek/article/view/192. Acesso em: 16 may. 2025.