TUBERCULOSIS PULMONARY SERVICE PERFORMANCE REVIEWED BY PATIENTS’ PERSPECTIVE IN RSUD CIANJUR DISTRICIT IN DECEMBER 2014 – JANUARY 2015

Abstract

Tuberculosis (TB) diseas, particularly pulomonry TB is still a health problem in Indonesia even in the world today. Since 1995 WHO (World health Organisation) recommended a new strategy in the fight TB is the DOTS strategy (Directly Observed Treatment Short-course),even now here is a new program that DOTS plus. In Indonesia DOTS strategy have also been implemented in hospitals, although not reaching all hospitals. Since 2000 developed a partnership program with the hospital TB government and private hospitals to expand the implementation of a quality strategy for patients DOTS TB. DOTS TB used to determine the performance of the service that TB Pulmonal from the point of view of a patient in the hospital district government Cianjur. This type of research is descriptive research, with kuisioner QUOTE-TB. The number of samples in hospitals Cianjur by 67 respondents with cross sectional study design were analyzed using computerized. Selection of research subjects with consecutive sampling. in Cianjur district hospitals of seven dimensions of service which consist of 40 aspects are considered. The aspects that still need improvement are within hospitals that are not easily accessible (100,0%), respect privacy (52,2%), benches were quite comfortable (95,5%), blocking transport costs for treatment (53,7%), transportation assistance food and aid (76,1%), and information about the disease and available services TB sputum examintaion (100,0). overall shiw that the respondents are statisfied with the performance of services in the clinic TB DOTS in hospitals Cianjur, but there are some asapects that should be improved