Usulan Perbaikan Kinerja Mutu Eksternal Laboratorium Pengujian Mekanis Menggunakan Metode New Seven QC Tools dan 5W1H
DOI:
https://doi.org/10.24853/jisi.12.1.35-48Keywords:
Laboratorium Pengujian, New Seven QC Tools, 5W1H, Outlier, Uji ProfisiensiAbstract
Sebagai salah satu sasaran penting dalam meningkatkan kualitas Lembaga Penilaian Kesesuaian, peranan Laboratorium Pengujian sangat penting untuk meningkatkan dan menjaga daya saing industri Indonesia. Namun, masih konsistennya kinerja outlier saat uji profisiensi menandakan perlunya perbaikan. Penelitian ini menggunakan metode New Seven QC Tools dan 5W1H untuk menentukan penyebab dan perbaikan dari masalah kinerja outlier Laboratorium Pengujian. Hasil implementasi menunjukkan bahwa parameter regangan merupakan kinerja outlier terbanyak saat uji profisiensi baja tulangan beton. Analisis menunjukkan bahwa kompetensi personel yang kurang memadai menjadi penyebab utama kinerja outlier pada parameter regangan. Untuk mengatasi masalah ini, diperoleh usulan perbaikan berupa peningkatan kompetensi melalui pelatihan rutin, peningkatan pengalaman, dan evaluasi kinerja. Usulan perbaikan dapat dimanfaatkan sebagai referensi dalam menindaklanjuti evaluasi kinerja laboratorium dalam program uji profisiensi ataupun uji banding serta sebagai evaluasi penggunaan metode uji regangan untuk produk baja tulangan beton.References
Alwan, L. L. (2011). Application of “Matrix Diagrams Tools” for Quality Improvement in High Education. https://www.researchgate.net/publication/331303252
Andrássyová, Z., Žarnovský, J., Álló, Š., & Hrubec, J. (2013). Seven new quality management tools. Advanced Materials Research, 801, 25–33. https://doi.org/10.4028/www.scientific.net/AMR.801.25
Awal, A., Mishra, A., Usman, G. M., & Abdulg, A. (2018). Ontology Development for the Domain of Software Requirement Elicitation Technique. International Journal of Engineering Research & Technology (IJERT), 7(4), 334–337. www.ijert.org
BBSPJIBBT. (2023). Program Uji Profisiensi Tahun 2023. BALAI BESAR STANDARDISASI DAN PELAYANAN JASA INDUSTRI BAHAN DAN BARANG TEKNIK. https://profites.b4t.go.id
Brookman, B., & Mann, I. (2021). Eurachem Guide: Selection, Use and Interpretation of Proficiency Testing (PT) Schemes (3rd ed.). EEE-PT Working Group (EA-Eurolab-Eurachem). www.eurachem.org.
BSN. (2016). SNI ISO 13528:2016 Penggunaan metode statistik pada uji profisiensi melalui uji banding antar laboratorium. Badan Standardisasi Nasional.
BSN. (2018). SNI ISO/IEC 17025:2017 Persyaratan Umum Kompetensi Laboratorium Pengujian dan Kalibrasi.
BSN. (2019). Peraturan Badan Standardisasi Nasional Nomor 20 Tahun 2019 Tentang Pengembangan Lembaga Penilaian Kesesuaian Dalam Rangka Fasilitas. https://peraturan.bpk.go.id/Details/171196/peraturan-bsn-no-20-tahun-2019
BSN. (2021). RENCANA STRATEGIS DIREKTORAT AKREDITASI LABORATORIUM TAHUN 2020-2024. 28/12/2023https://bsn.go.id/uploads/download/renstra_2020-2024_direktorat_al__juni_2021.pdf
Charantimath, P. M. (2011). Total Quality Management (Second). Pearson.
Faridah, D. N., Erawan, D., Sutriah, K., Hadi, A., & Budantari, F. (2018). Implementasi SNI/ISO 17025:2017 Persyaratan Umum Kompetensi Laboratorium Pengujian dan Laboratorium Kalibrasi (Pertama). Badan Standardisasi Nasional.
Imarah, T. S., & Jaelani, R. (2020). ABC Analysis, Forecasting, and Economic Order Quantity (EOQ) Implementation to Improve Smooth Operation Process. Dinasti International Journal of Education Management and Social Science, 1(3), 319–325. https://doi.org/10.31933/DIJEMSS
Kadarisman, D., & Muhandri, T. (2016). Pengendalian Mutu pada Industri Pangan (2nd ed.). Universitas Terbuka.
KAN. (2019). Temu Nasional Lembaga Penilaian Kesesuaian 2019 : Pentingnya peranan LPK dalam meningkatkan daya saing Indonesia. Komite Akreditasi Nasional. https://kan.or.id/index.php/8-news/196-temu-nasional-lembaga-penilaian-kesesuaian-2019-pentingnya-peranan-lpk-dalam-meningkatkan-daya-saing-indonesia
Luca, L., Pasare, M., & Stancioiu, A. (2017). STUDY TO DETERMINE A NEW MODEL OF THE ISHIKAWA DIAGRAM FOR QUALITY IMPROVEMENT. Academica Brâncuşi, 1, 249–254.
Mizuno, S. (2020). Management for quality improvement: The seven new QC tools. In Management for Quality Improvement: The Seven New QC Tools. Taylor and Francis. https://doi.org/10.4324/9781003070450
Newton, P. (2015). Managing Project Quality Project Skills. www.free-management-ebooks.com. www.free-management-ebooks.com
Prashanth, K. C., & M, V. (2020). Quality Management of Iron and Steel Industry - A Prelude to Scientific Temperament for Aspirants of Quality. Lulu Publication.
Rohman, A. (2018). Validasi dan Penjaminan Mutu Metode Analisis Kimia. Gajah Mada University Press.
Setya, R. T., & Mardiana, N. (2022). Effect of work rotation and training on employee performance (Study at PT Pegadaian (Persero) Palembang Regional Office). Asian Journal of Economics and Business Management, 1(3), 180–185. https://doi.org/10.53402/ajebm.v1i3.186
Sholeha, P. A., & Aldisa, R. T. (2023). Penerapan Metode Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) Dalam Pemilihan Kepala Laboratorium Menggunakan Pembobotan Rank Order Centroid (ROC). Journal of Information System Research (JOSH), 4(4), 1324–1332. https://doi.org/10.47065/josh.v4i4.3872
Söǧüt Ertaş, Ö., & Kayali, A. (2020). An overview on analytical method validation. Ankara Universitesi Eczacilik Fakultesi Dergisi, 5(1), 41–57. https://doi.org/10.22270/ujpr.v5i1.362
Sugiyono. (2013). Metode Penelitian Kuantitatif dan Kualitatif dan R&D (19th ed.). Penerbit Alfabeta.
Tsehay, A. K., Sineshaw, H. M., Eshetu, K., Gize, A., Abebe, S. A., Mihret, A., & Tullu, K. D. (2024). Competency Assessment on Gram Stain Examination and Interpretation Among Medical Laboratory Professionals Working in Selected Hospitals of Addis Ababa, Ethiopia. Journal of Multidisciplinary Healthcare, 17, 1007–1021. https://doi.org/10.2147/JMDH.S442127
Widjaja, W., & Takahashi, M. (2016). Distributed interface for group affinity-diagram brainstorming. Concurrent Engineering Research and Applications, 24(4), 344–358. https://doi.org/10.1177/1063293X16657860
Zhang, D., Bhuiyan, N., & Kong, L. (2018). An analysis of organizational structure in process variation. Organization Science, 29(4), 722–738. https://doi.org/10.1287/orsc.2017.119
Downloads
Published
Issue
Section
License
COPYRIGHT POLICY
The author(s) of an article published in the JISI UMJ retains ownership of the intellectual property rights in work (s).
PUBLISHING RIGHTS
The author(s) of an article published in the JISI UMJ have unrestricted publication rights. The authors give the JISI UMJ the right to publish the article and designate the Industrial of Engineering Universitas Muhammadiyah Jakarta Publishing as the original publisher of the article.
LICENSING POLICY
Journal of Industrial Engineering and Sciences is an open-access journal that follows the Creative Commons Non-Commercial 4.0 International License (CC BY-NC 4.0), which states that:
Under this license, the reusers must give appropriate credit, provide a link to the license, and indicate if changes were made. Users may do so in any reasonable manner, but not in any way that suggests the licensor endorses users or their use.
Please take the time to read the whole license agreement (https://creativecommons.org/licenses/by-nc/4.0/). As long as reusers follow the license conditions, the owner cannot withdraw these freedoms. The following components are included under this license:
Attribution: Users must provide appropriate attribution, including a link to the license, and indicate whether or not they made any modifications. Users are free to do so reasonably, but not in a manner that indicates the licensee approves of their usage.
NonCommercial: Users may not use the material for commercial purposes.
