PENGUJIAN MODEL HUBUNGAN KEPUASAN KERJA DAN PERILAKU MENYIMPANG DI TEMPAT KERJA DITINJAU DARI KARAKTERISTIK DEMOGRAFI

Isthofaina Astuty, Gita Danupranata

Abstract


This study aims to identify the effect of job satisfaction on deviance workplace behavior (DWB) in terms of education level and age aspects of employees at Muhammadiyah University of Yogyakarta. The sample used was 118 employees from faculty and bureau level work units in the Muhammadiyah University of Yogyakarta. In this study, the variable job satisfaction was measured by a questionnaire from S.Crow, et al (2012) which consisted of 6 question items with indicators of satisfaction, reward, involvement and job appraisal. The DWB variable refers to the behavior of organizational members who tend to consciously violate organizational rules. This variable is measured by a questionnaire from Robinson and Bennett (1995) which consists of 19 question items. In this questionnaire, DWB is measured by four dimensions, namely production deviations, property deviations, political storage and individual aggression. The results of the analysis tool using multiple regression with dummy variables indicate that; 1) job satisfaction has a negative effect on deviant behavior at work, 2) there is a difference in the effect of job satisfaction on DWB for employees who have high and low levels of education, 3) there is a difference in the effect of job satisfaction on DWB for young and old employees.

Keywords


Job satisfaction, deviance workplace behavior.

References


Alni Rahmawati, F. F. (2018). Statistik: Teori dan Praktek. Yogyakarta: Program Studi Manajemen Universitas Muhammadiyah Yogyakarta.

Ahmad, A., & Omar, Z. (2014). Reducing deviant behavior through workplace spirituality and job satisfaction. Asian Social Science, 10(19), 107.

Alias, M., Mohd Rasdi, R., Ismail, M., & Abu Samah, B. (2013). Influences of individual-related factors and job satisfaction on workplace deviant behaviour among support personnel in Malaysian public service organizations. Human Resource Development International, 16(5), 538–557.

Alias, M., Mohd Rasdi, R., Ismail, M., & Abu Samah, B. (2013). Predictors of workplace deviant behaviour: HRD agenda for Malaysian support personnel. European Journal of Training and Development, 37(2), 161–182.

Arfah. (2015). Pengaruh Kepuasan Kerja Terhadap Perilaku Menyimpang Dan Organizational Citizenshipbehavior (Studi pada Baitul Maal wat Tamwi (BMT) di Provinsi Jawa Timur). Jurnal Aplikasi Administrasi Vol.18 Mei 2015.

Aulia Maulana Septa, N. (2018). Pengaruh Spiritualitas Terhadap Perilaku Menyimpang Di Tempat Kerja Dengan Kepuaasan Kerja Sebagai Pemediasi Di Kalangan Guru SMK Negeri Kota Banda Aceh,. Jurnal Ilmiah Mahasiswa Ekonomi Manajemen, 3(3), 129–142.

Bahri, M. R. Z., Langrudi, M. S., & Hosseinian, S. (2013). Relationship of work environment variables and job satisfaction of employees with counterproductive work behaviors: A study of non-governmental non-benefit Islamic Azad University employees in West Mazandaran. World Applied Sciences Journal, 21(12), 1812-1815.

Bannet Sandra L Robinson, R. J. (1995). A Tipology of Deviant Workplace Behaviors: A Multidimentional Scaling Study. Academy of Management Journal.

Byrd, J. C., Rai, K., Peterson, B. L., Appelbaum, F. R., Morrison, V. A., Kolitz, J. E., ... & Larson, R. A. (2005). Addition of rituximab to fludarabine may prolong progression-free survival and overall survival in patients with previously untreated chronic lymphocytic leukemia: an updated retrospective comparative analysis of CALGB 9712 and CALGB 9011. Blood, 105(1), 49-53.

Czarnota-Bojarska, J. (2015). Counterproductive work behavior and job satisfaction: A surprisingly rocky relationship. Journal of Management and Organization, 21(4), 460.

Darrat, M. A., Amyx, D. A., & Bennett, R. J. (2017). Examining the impact of job embeddedness on salesperson deviance: The moderating role of job satisfaction. Industrial Marketing Management, 63, 158-166.

Farhadi, H., Omar, F., Nasir, R., Zarnaghash, M., & Salehi, M. (2015). The role of demographic factors on workplace deviant behavior. e-Bangi, 12(3).

Fayyazi, M., & Aslani, F. (2015). The influence of psychological contract breach on employees/deviant workplace behavior; the mediating role of job satisfaction. Int. J. Econ. Comm. Manag, 3, 1032–1042.

Franěk, M., & Večeřa, J. (2008). Personal characteristics and job satisfaction.

Gove, W. R. (1985). The effect of age and gender on deviant behavior: A biopsychosocial perspective. Gender and the life course, 115-144.

Greenberg, J. (2010). Managing Behavior in Organization. New Jersey: Pearson Education Inc.

Greenidge, D., Devonish, D., & Alleyne, P. (2014). The relationship between ability-based emotional intelligence and contextual performance and counterproductive work behaviors: A test of the mediating effects of job satisfaction. Human Performance, 27(3), 225-242.

Kreitner, R., & Kinicki, A. (2014). Organizational behavioral.

Kumi, E. (2013). Are demographic variables predictors of work deviant behavior. International Journal of Management Sciences, 1(1), 1–10.

Luthans, F. (2011). Organizational behavior an evidence-based approach 12th edition. McGrawHill Irwin. Fq, 141.

Mathis, R. L., & Jackson, J. H. (2011). Human resource management: Essential perspectives. Cengage Learning.

Nair, N., & Bhatnagar, D. (2011). Understanding workplace deviant behavior in Nonprofit Organizations: Toward an integrative conceptual framework. Nonprofit Management and Leadership, 21(3), 289–309.

Omar, F., Halim, F., Zainah, A., & Farhadi, H. (2011). Stress and job satisfaction as antecedents of workplace deviant behavior. deviant behavior, 16, 17.

Osgood, D. W., Wilson, J. K., O'malley, P. M., Bachman, J. G., & Johnston, L. D. (1996). Routine activities and individual deviant behavior. American sociological review, 635-655.

Pariyanti, E., & Rinnanik, R. (2020). Mengurangi Perilaku Menyimpang di Tempat kerja melalui Spiritual Islami dan Kepuasan Kerja karyawan. Jurnal Bisnis dan Ekonomi, 27(2), 179-190.

Robbins, S. P., & Judge, T. A. (2016). Organizational behavior. Pearson education limited.

RI, D. T. (2014). Kepetusan Menteri Tenaga Kerja dan Trasmigrasi no 307 tentang Penetapan Standart Kompetensi Kerja Nasional Indonesia Kategori Jasa Profeisonal, Ilmiah dan Tehnik Golongan Ilmu Pokok Kegiatan Kantor Pusat dan Konsultasi ManajemenI . Indonesia: Departemen Tenaga Kerja dan Transmigrasi RI.

Setiawan, T. (2007). Hubungan Antara Karakteristik Individu Dengan Kepuasan Kerja Perawat Pelaksana Di RS Banyumanik. Universitas Negeri Semarang.

Zhang, L., & Deng, Y. (2016). Guanxi with supervisor and counterproductive work behavior: The mediating role of job satisfaction. Journal of Business Ethics, 134(3), 413-427.




DOI: https://doi.org/10.24853/jmmb.2.1.9-20

Refbacks

  • There are currently no refbacks.


Bookmark and Share


Jurnal Muhammadiyah Manajemen Bisnis Indexing by:

Google Scholar Garba Rujukan Digital(Garuda)Bielefeld Academic Search Engine (BASE)

Copyright of Jurnal Muhammadiyah Manajemen Bisnis (e-ISSN:2721-9062, p-ISSN:2716-4152)
 

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License

Powered by Puskom-UMJ