ANALISIS SISTEM ANTRIAN TRANSPORTASI BUSWAY DI HALTE PULOGADUNG DAN DUKUH ATAS
DOI:
https://doi.org/10.24853/jisi.2.1.9-16Abstract
Salah satu daerah Jakarta yang memiliki tingkat mobilitas yang cukup sibuk yaitu di daerah Pulogadung yang merupakan kawasan industri dan di daerah Dukuh Atas sekitar Sudirman, yang merupakan kawasan perkantoran di pusat kota. Minat masyarakat akan transportasi busway sebagai sarana transportasi umum dalam kegiatan hari – harinya sangat besar. Hal tersebut menyebabkan meningkatnya jumlah pengguna busway setiap tahunnya, namun Unit Pengelola Transjakarta Busway belum dapat memaksimalkan pelayanan yang dapat diberikan sehingga terjadi penumpukkan penumpang pada halte Pulogadung dan Dukuh Atas, terutama pada hari – hari kerja di jam sibuk. Penelitian ini didasari pada perbaikan sistem antrian yang ada pada saat ini, sehingga didapatkan solusi untuk mengatasi masalah antrian pada kedua halte tersebut dengan efisien waktu pelayanan sebesar 13%. Model antrian yang digunakan yaitu Single Phase-Single Channel dengan analisis perbaikaanya disimulasikan dengan Promodel. Kata kunci : Sistem, Antrian, Promodel.
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